Privacy Policy
Last Updated: March 13, 2026
Bastom Inc. (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you may provide while visiting our website.
This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit https://bastominc.com/ and related services.
If you do not agree with the terms of this Privacy Policy, please do not access the website.
1. Company Information
Bastom Inc.
360 Hiawatha Dr
Lake in the Hills, IL 60156
United States
Email: basiaodesign@gmail.com
2. Information We Collect
We may collect information you voluntarily provide when interacting with our website.
Personal Information
When you submit information through our contact form or other forms, we may collect:
- Name
- Email address
- Phone number
- Project details
- Property address or project location
- SMS communication opt-in status
- Marketing communication opt-in status
Automatically Collected Information
When you visit our website, certain information may be collected automatically including:
- IP address
- Browser type
- Device type
- Pages visited
- Time and date of visits
- Referring website
- Interaction with advertisements
This information is collected using analytics tools and cookies.
3. How We Use Your Information
We may use the information we collect to:
- Respond to inquiries or project requests
- Provide kitchen design and cabinet services
- Schedule consultations or appointments
- Manage customer relationships through our CRM
- Send project updates or communications
- Send marketing communications if you opt in
- Improve our website and services
- Analyze website usage and advertising performance
- Comply with legal obligations
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve user experience and analyze website traffic.
Cookies may be used to:
- Remember user preferences
- Analyze site usage
- Measure advertising effectiveness
You can choose to disable cookies through your browser settings, but doing so may affect website functionality.
5. Analytics and Advertising
We use third-party analytics and advertising services including:
Google Analytics
We use Google Analytics to understand how visitors interact with our website.
Google may collect data such as:
- Device information
- Pages visited
- Session duration
- Geographic region
Learn more: https://policies.google.com/privacy
Advertising Pixels
We may use advertising technologies including:
- Meta (Facebook) Pixel
- Google Ads tracking
These tools help measure advertising effectiveness and may use cookies to track interactions with advertisements.
6. Third-Party Services
We use third-party services to operate our business and website.
These services may process personal data on our behalf.
B365 Solutions / GoHighLevel
We use B365 Solutions powered by GoHighLevel for:
- Customer Relationship Management (CRM)
- Lead capture and contact storage
- Appointment scheduling
- Email marketing communications
- SMS communications
Customer accounts and communications may be managed through:
These services process information according to their own privacy policies.
7. SMS Communications
If you opt in to receive SMS communications, we may send messages related to:
- Appointment scheduling
- Project communications
- Customer support
- Marketing promotions (if consented)
Standard message and data rates may apply.
You may opt out of SMS communications at any time by following the instructions in the message or contacting us.
8. Email Marketing
If you opt in to receive marketing emails, we may send:
- Promotions
- Company updates
- Design inspiration or service announcements
You may unsubscribe at any time using the unsubscribe link included in our emails.
9. Payment Processing (Future Services)
While our website currently does not process payments, we may offer online payment capabilities in the future using third-party processors integrated through B365 Solutions / GoHighLevel.
Payment information will be processed securely by those providers and not stored directly on our website.
10. Data Sharing
We do not sell your personal information.
However, we may share information with trusted service providers including:
- Website hosting providers
- Analytics services
- Advertising platforms
- CRM and marketing platforms
These providers only receive the information necessary to perform services on our behalf.
11. Data Retention
We retain personal information only for as long as necessary to:
- Provide services
- Maintain customer relationships
- Comply with legal obligations
- Resolve disputes
12. Your Privacy Rights (California Residents)
Under the California Consumer Privacy Act (CCPA/CPRA), California residents have the right to:
- Request access to personal data collected about them
- Request deletion of personal data
- Request disclosure of data collection practices
- Opt out of the sale of personal information
Bastom Inc. does not sell personal information.
To submit a request, contact:
13. Data Security
We implement reasonable administrative and technical measures to protect personal information.
However, no system is completely secure, and we cannot guarantee absolute security.
14. Children’s Privacy
Our website and services are not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13.
If we become aware that such information has been collected, it will be deleted.
15. External Links
Our website may contain links to external websites. We are not responsible for the privacy practices of third-party websites.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated revision date.
17. Contact Us
If you have questions about this Privacy Policy, you may contact us at:
Bastom Inc.
360 Hiawatha Dr
Lake in the Hills, IL 60156
Email: basiaodesign@gmail.com